Frequently Asked Questions.

Plans & pricing FAQ

What does the number of Active Jobs mean?

An Active Job is a job posting that you are actively hiring for. Active Jobs can be displayed on your HireOnboard careers page and posted to job boards. When you’ve filled an Active Job, you can Archive it so it no longer counts toward your number of Active Jobs but you’ll still have access to the job description and applicants who applied to that job.

What Job Board options are available?

We have a great selection of international, national, local and specialized job boards available for you to promote your active positions. View a list of our basic job boards that are available at all plan levels and our premium paid and free job boards that are available at the Standard Plan level and above.

What does Premium Support include?

HireOnboard’s team of friendly and experienced support specialists are available to provide you with Support Beyond Compare™ by email and the web Monday through Friday, 8am to 6pm PST. Our Premium Support, which includes phone support, is available at the Standard Plan level and above. All of our plan levels include access to our ever expanding knowledge base of helpful support articles, tips, and video tutorials.

What is FormBuilder™?

Form Builder is our unique application customization tool that enables you to save valuable time reviewing applicants by easily adding or copying screening questions and automated screening processes to your job posting. Screening question types include essay, multiple choice, single choice, yes/no and date questions. See Form Builder in action.

What is the Resume Import Tool?

Our Resume Import Tool lets you drag and drop or upload resume files from your computer into your HireOnboard account where they will be automatically converted into applicant profiles for you. This is handy for companies that have a bunch of archived resumes they want to import and organize in HireOnboard or for passive recruiting. Learn more.

What's included with custom setup and training?

Whether your company has unique workflow requirements or you just don’t have time to train your team of hiring managers on a new tool, HireOnboard’s team of expert implementation specialists are available to set up your HireOnboard account exactly the way you want it. We’ll even create a custom recorded new user training video to get your hiring managers up to speed in 30 minutes or less. Our Custom Setup package is available at the Pro and Enterprise Plans. Contact us for more information or to get your Custom Setup quote today.

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